Refund Policy

Last Updated: February 7, 2026

At Read PDF Aloud, we want to ensure you have the best experience with our premium voices. If you change your mind after a purchase, we offer a refund under the following conditions:

Eligibility for a Refund

You are eligible for a full refund if:

The 14-Day Window: Your refund request is submitted within 14 days of the original purchase date.

Credits Unused: The credits from the specific order you are requesting a refund for remain entirely unused.

Non-Refundable Scenarios

To prevent abuse of our services, we cannot issue a refund if:

Credits Consumed : Any portion of the credits from that specific transaction has been used. For example, if you purchase 100 credits and use even 1 credit, the entire order becomes non-refundable.

Outside the Window: The request is made after 14 days from the purchase date.

Examples

Scenario A: You purchase $1.99 for 100 credits on Jan 1st. You do not use any credits. If you request a refund on Jan 14th, your refund will be approved.

Scenario B: You purchase $1.99 for 100 credits on Jan 1st. You immediately use 1 credit to test a premium voice. If you request a refund on Jan 2nd, your refund will be declined because the service has already been partially consumed.

How to Request a Refund

If you meet the eligibility criteria, please contact us at dkphhh@foxmail.com with your order details (such as the email address used for purchase, User ID, and Transaction ID). We will process your request within 3-5 business days.